Why African Businesses Need a Better Way to Reach Customers

Customer communication in Africa is fragmented. SMS still dominates for reliability and reach, WhatsApp delivers higher engagement, and email remains essential for detailed updates. Most businesses end up paying for three separate tools, managing multiple dashboards, and struggling with inconsistent delivery.

Notify by Bitnova solves this problem completely. It is a powerful multi-channel messaging platform that lets you send Bulk SMS, WhatsApp messages, and Email campaigns from one clean dashboard — designed specifically for African businesses.

Whether you run an SME, an e-commerce store, a school, a logistics company, or a growing enterprise, Notify gives you the tools to reach customers reliably, affordably, and at scale.

One Platform. Every Channel.

Bulk SMS

Send personalised SMS campaigns to thousands of contacts instantly.

  • Supports Celcom Africa, Twilio, and Android SMS Gateway
  • Competitive pricing at KES 0.90 per message
  • Credits never expire and can be topped up via M-Pesa

WhatsApp Messaging

Deliver rich, high-engagement messages via the WhatsApp Business API.

  • Higher open rates than traditional SMS
  • Available through Twilio or Celcom
  • Perfect for order updates, promotions, and customer support

Email Campaigns

Send unlimited email campaigns on every paid plan.

  • Use Notify’s SMTP or bring your own domain for full branding control
  • Ideal for newsletters, invoices, and long-form communication

REST API

Integrate Notify directly into your applications.

  • Send SMS, WhatsApp, and email programmatically with simple HTTP calls
  • Perfect for automated transactional messages

Features Built for African Businesses

Notify is packed with practical tools that make communication efficient and professional:

  • Contact Management – Import contacts via CSV, add them individually, or sync via API. Segment into groups for targeted campaigns.
  • Custom Sender IDs – Send from your brand name. Use the platform sender ID for free or register your own.
  • Real-time Analytics – Track delivery rates, open rates, and campaign performance with live dashboards.
  • Campaign Scheduling – Set campaigns to go out at the perfect time — even days or weeks in advance.
  • Personalisation – Use dynamic tags like {{name}}, {{phone}}, and {{email}} so every message feels personal.
  • Android SMS Gateway – Turn any Android phone into a free SMS server with multi-SIM support (local or cloud mode).
  • Delivery Receipts – Get real-time delivery status via webhooks so you always know who received your message.
  • Multi-Provider Routing – Choose the best provider (Twilio, Celcom Africa, SMTP, or Android Gateway) for each campaign.
  • Security & Compliance – CSRF protection, rate limiting, bcrypt passwords, and GDPR-aligned data handling.

Transparent Pricing That Scales With You

Unlimited emails are included on every paid plan. SMS credits are purchased separately at a flat KES 0.90 per message.

Plan Price Contacts Team Members Best For
Starter KES 99/mo Up to 5,000 Up to 2 Small teams getting started
Growth KES 500/mo Up to 20,000 Up to 5 Growing businesses
Pro KES 1,000/mo Unlimited Up to 10 High-volume senders
Enterprise KES 2,500/mo Unlimited Unlimited Large organisations
 
 

All plans include unlimited email campaigns, REST API access, analytics, and SMS at KES 0.90/message. Credits never expire.

Who Is Notify For?

  • E-commerce stores sending order updates and promotions
  • Schools and institutions communicating with parents and students
  • Logistics and delivery companies tracking shipments
  • Marketing agencies running multi-channel campaigns
  • Any business that needs reliable, affordable customer communication across SMS, WhatsApp, and email

Start Reaching Customers the Smarter Way

Notify by Bitnova eliminates the need for multiple messaging tools. One platform. One dashboard. Every channel your customers actually use.

Start your 14-day free trial today and experience seamless multi-channel communication built for African businesses.

Start Free Trial →

Whether you need to send a quick promotional SMS, a rich WhatsApp update, or a full email campaign, Notify makes it simple, affordable, and effective.